ECRFM errors may occur during the operation due to:
In case of error, a message will be displayed on screen and/or the notification on this will be printed out.
* Note: If you see an error message, the error number will be displayed on the screen. The user can switch between the error definition and the error number by pressing the key TL.
# |
Text on the screen |
Definition |
Comment |
1 |
OVERFLOW |
This operation will result overflow |
Press C and print out all the report by reset |
3 |
OFL RECEIPT |
No more sales can be made in this receipt |
Press C and complete cheque |
4 |
OFL.NUM PAYM. |
No more payments can be made in this receipt |
Press C and complete cheque |
6 |
BEGIN PAYMENT. |
Sale attempt, after beginning the payment |
Press C and complete cheque |
7 |
OPER.FORBIDDEN |
This operation cannot be performed |
Press C and complete cheque |
11 |
TOO MANY DOTS |
Large number of digits after decimal number |
Press C and see the system parameter |
12 |
|
While entering more than one symbol or '+' or '-' |
It may appear while working on the computer |
13 |
|
'+' or '-' symbol is not on first position |
It may appear while working on the computer |
14 |
WRONG SYMBOL |
Wrong symbol of the sample barcode, containing not only digits |
Press C and enter correct number of symbols |
15 |
MANY DOTSYMBOLS |
More than allowed quantity of symbols is entered |
Press C and see the system parameter |
16 |
MANY SYMBOLS |
More than allowed quantity of symbols is entered |
Press C and enter correct number of symbols |
20 |
INCORRECT KEY |
The key pressed in this case is incorrect/does not work |
Press C and continue working |
21 |
INCORRECT VALUE |
The value exceeds the permitted one |
Press C and enter the permitted value |
23 |
FORBIDDEN VOID |
Attempt to delete fully after discount / surcharge on total amount |
Press C |
24 |
WRONG OPERATION |
Attempt to fully delete a non-existent transaction |
Press C |
25 |
WRONG OPERATION |
Attempt of payment without selling |
Press C |
26 |
NO STOCK |
PLU sale attempt with more volume than available |
Press C and check the PLU stock |
27 |
ERROR SCALES |
Incorrect communication with electronic scales |
Press C and enter the correct volume |
29 |
NO NAME |
Product name is not available in the program |
Enter PLU name |
30 |
FULL FM |
Financial memory is full |
Contact the service center |
41 |
INCORR.BARCODE |
Incorrect barcode (incorrect cheque amount) |
Press C and enter correctly |
42 |
ZERO BARCODE |
Attempt of selling with zero barcode |
Press C and enter barcode |
43 |
BARC.FORBIDEN |
Attempt of programming with weight barcode |
Press C and continue working |
44 |
BC NOT FOUND |
Attempt of selling with unprogrammed barcode |
Press C for barcode programming |
45 |
BC DUPLICATED |
Attempt of programming with the already existing barcode |
Press C and program other barcode |
70 |
** FM NOT EXIST |
FM not found |
You can not continue working. Please contact your service center technician immediately |
71 |
** SUBSTITUTION FM |
Incorrect data in FM |
You can not continue working. Please contact your service center technician immediately |
72 |
** ERR RECORD FM |
Error was recorded while writing in FM |
You can not continue working. Please contact your service center technician immediately |
75 |
WRONG RANGE FOR FISCAL REPORT |
|
|
81 |
OFL.DAILY REP. |
Daily financial report is full |
Press C and send the daily financial report by reset |
82 |
OVERFLOW 24h |
More than 24 hours without the daily financial report |
|
83 |
OFL.OPER.REP.. |
Operators report is full |
Press C and send the operators report by reset |
84 |
OFL.PLU REP. |
PLU report is full |
Press C and send PLU report by reset |
91 |
NEED DAILY REP |
Daily financial report not restarted/updated |
Press C and send the daily financial report by reset |
92 |
NEED OPER. REP. |
Operators report not restarted/updated |
Press C and send the operators report by reset |
93 |
NEED PLU REPORT |
PLU report not restarted/updated |
Press C and send PLU report by reset |
97 |
CHANGE FORBIDDEN |
This field cannot be reprogrammed |
Press C and send the daily financial report by reset |
102 |
** NO MODEM |
No connection between ECR and modem |
You can not continue working. Please contact your service center technician immediately |
107 |
** SIM CARD LOCKED |
Modem SIM card is blocked |
You can not continue working. Please contact your service center technician immediately |
110 |
** NEW SIM CARD |
Change SIM card |
You can not continue working. Please contact your service center technician immediately |
117 |
GPRS NET ERROR |
Unsuccessful attempt to connect modem mobile network |
Press C and wait. If modem does not start working, contact the service center technician |
118 |
FORB.OPERATION |
Operation is forbidden |
Press C and continue working. |
120 |
MISSING FIELD |
No values entered in the compulsory fields |
Press C and program the values |
125 |
** NO SD |
If ECR is registered, it will work without SD card |
You can not continue working. Please contact your service center technician immediately |
126 |
** FULL SD |
SD card is full or will be full soon. To be replaced |
You can not continue working. Please contact your service center technician immediately |
|
WRONG SD CARD |
Incompliant SD card |
|
* It only appears while working on Personal Computer. An error is sent to the program and does not appear on the fiscal device.
** You can not continue working. Please contact your service provider immediately.